Terms and Conditions
This document describes the general terms and conditions (the "Terms and Conditions") applicable to access to this website and the acquisition of products ("the Products"), offered by LSFARMA SAC , hereinafter, the " COMPANY "), identified with RUC No. 20604926638 , with address at COO. THE MZA SLOTS. CORN. 5B LIMA LIMA VILLA EL SALVADOR, Lima, Peru, within the website www.labsuperfood.pe (hereinafter the " WEBSITE " or "Site"). Any person who wishes to access and/or subscribe and/or use the Site and / or acquire the Products may do so subject to these Terms and Conditions, along with all other policies and principles that govern the WEBSITE and that are incorporated herein directly or by reference or that are explained and / or detailed in other sections of the Site Consequently, all visits and all contracts and transactions carried out on this WEBSITE , as well as their legal effects, will be governed by these rules and subject to the applicable legislation in Peru.
The Terms and Conditions contained in this instrument will be applied and will be understood as an integral part of all acts and contracts that are executed or entered into through the offer and commercialization systems included in this Site among the users of this Site (“the User”). and the COMPANY . The User also qualifies those people who access the WEBSITE , without purchasing Products.
The User undertakes to use this Site only for lawful purposes and/or in a diligent and correct manner. In this sense, by way of example and not limitation, the User must not use the Site to carry out activities contrary to the law, these Conditions, morality, good customs or established public order and/or with illicit, prohibited or harmful purposes or effects of the rights and interests of third parties, nor to process, send or transmit through the Site any material, information or content that may be considered in any way illegal, threatening, abusive, invasive, defamatory, obscene , sexually explicit, racist, vulgar, profane or that is objectionable in any way or affects civil rights or any legal regulation.
- Legal capacity
The Products are only available to persons who have the legal capacity to contract. People who do not have that capacity, including minors, will not be able to access the Products. The acts that minors carry out on this Site will be the responsibility of their parents, guardians, managers or curators, and therefore will be considered carried out by them in the exercise of the legal representation they have.
- Modifications of the terms and conditions
The COMPANY may modify the Terms and Conditions at any time, making the modified terms public on the Site .
- Procedure to use this WEBSITE
- Means of payment that can be used on the WEBSITE
The Products offered on this WEBSITE , unless a different form of payment is indicated for particular cases, may be canceled using the following means of payment allowed on this WEBSITE :
4.1. Credit or Debit Cards The payment option with credit or debit cards is enabled for VISA, Master Card, DINERS or American Express cards. Likewise, payments by credit or debit card are subject to the approval of the bank issuing the card and to the internal validations of the payment gateways in charge of processing the transaction. In cases where the payment is not approved or rejected, the associated purchase order will be automatically cancelled.
4.2. Collection Companies It is a means of payment where the User makes the reservation of his purchase and a payment code is generated, with which he must approach any establishment or agency affiliated with the collection company chosen by the client at the time of generating your order. Payment must be made within the period established at the time of purchase, otherwise the order will be canceled due to non-payment. Once the payment is made, its validation is made within 24 business hours. The collection companies that are currently enabled as means of payment on the WEBSITE are: Mercado Pago
4.3. Bank Deposit: The client can pay directly to a collection account of LSFARMA SAC in the bank by choosing this means of payment. For this means of payment, it is necessary to take into account the following: i) the maximum term to make the payment of the order is 48 hours, ii) once the payment is made, it is the client's responsibility to send the payment voucher and the number order form to our contact email email@example.com to approve the order.
- Formation of consent in contracts entered into through this Site
Through the WEBSITE , offers of goods and Products will be made, which may be accepted through acceptance by Users, electronically or using the mechanisms that the WEBSITE itself offers for this. Any offer acceptance will be subject to the condition precedent that the COMPANY validate the transaction. Consequently, for any operation carried out on this WEBSITE , confirmation and/or validation or verification by the COMPANY will be a requirement for the formation of consent. To validate the transaction, the COMPANY must verify:
- That validates and accepts the means of payment offered by the User.
b) That the payment is accredited by the User, according to the method of payment used
c) That validates the User's data
- d) That the delivery address is within the national territory.
To inform the User about this validation, the COMPANY must send a confirmation to the same electronic address that the User has registered or informed, or by any means of communication that guarantees the due and timely knowledge of the User, or by effectively sending the product. The consent will be understood as formed from the moment this written confirmation is sent to the User and in the place where it was issued.
Legal Notice: The sale, dispatch and reimbursement of the products is conditioned to their availability and to the stock of the product .
- Dispatch of Products
The products purchased through the WEBSITE will be subject to the dispatch and delivery conditions chosen by the User and available on the WEBSITE . The information on the place of delivery is the sole responsibility of the User. The terms chosen for dispatch and delivery are counted from the time the COMPANY validates the transaction and the means of payment used, and will be informed to the User at that time.
The COMPANY offers coverage of offices at the level of Lima and Provinces, however, these are subject to the accessibility of the destinations, this will be identified by the User at the time of making their purchase and choosing the DEPARTMENT, PROVINCE AND DISTRICT of destination .
In the case the User changes the address at some point in the process, he must immediately inform the COMPANY . In these atypical situations, delivery times will be modified depending on the new address.
- Exchange and Return Policy
The COMPANY is committed to ensuring that the User is completely satisfied throughout their entire shopping experience. It is the responsibility of each User to review the exchange or return policies before making the purchase of any product. However, these policies do not affect the User's rights provided for in Law 29571 of the Consumer Defense Code.
Because LS Farma SAC seeks to safeguard the integrity of its products and comply with the quality standards sought by its consumers, the return or exchange of our products will not be accepted, unless the product has a factory fault and complies with the Conditions. General for a return:
The product damage must be due to a manufacturing defect, technical failure or irregularity.
No warranty will apply if the product shows signs of misuse by the customer.
If the product purchased by the User does not meet the technical characteristics offered, is damaged or incomplete, the User may change it within 7 days from the date of purchase, notifying the email: firstname.lastname@example.org . For this, the User must present the ticket, purchase invoice, which must necessarily coincide with the one registered in the purchase. At the time of making the request, the returned Product will be reviewed by the COMPANY , where the deficiency will be evaluated to rule out that it is due to misuse of it.
If the failure is due to a deficiency of the Product, the User will be empowered to exchange it for another equal Product, or to request a refund of the amount paid as indicated on the purchase receipt or invoice. Failure exchange processing time is 10 business days.
After the refund is approved, the processing time varies depending on the payment method used. For a purchase with a credit or debit card or methods that allow the return of the money through an associated account, the reverse will be made to the card or the associated account. For methods by bank deposit or cash payments, a bank deposit will be made.
- Intellectual property
All content included or made available to the User on the WEBSITE , including texts, graphics, logos, icons, images, audio files, digital downloads and any other information (the "Content"), is the property of the COMPANY, or it has a license from its owner for its use . In this sense, the User must refrain from extracting and/or reusing parts of the Content without the prior and express consent of the COMPANY .
The User acknowledges that he does not acquire any right over the brands, logos, designs, drawings, photos, images and graphics and any other information contained on this WEBSITE . The use of the Content for commercial purposes or for its distribution, public communication, and modification is expressly prohibited.
The COMPANY will do everything possible within its capacities so that the transmission and use of the WEBSITE is uninterrupted and free of errors. However, given the nature of the Internet, such conditions cannot be guaranteed. For this reason, it is the responsibility of Users to take the necessary protection measures for their computer, so that possible threats and/or damage to the operating system caused by viruses or other elements typical of Internet use can be foreseen and avoided. Both access to this website and the use that may be made of the information contained therein is the sole responsibility of the person who performs it. The COMPANY is not responsible for possible security errors that may occur or for possible damage that may be caused to the user's computer system (hardware and software), the files or documents stored in it, as a result of the presence of virus in the User's computer used to connect to the Products and content of the web, a malfunction of the browser or the use of non-updated versions of the same
- Terms of Law
This Agreement shall be governed by and construed in accordance with the laws of Peru, without giving effect to any principles of conflicts of law. If any provision of these Terms and Conditions is declared illegal, or presents a gap, or for any reason is inapplicable, it must be interpreted within the framework of the same and in any case will not affect the validity and applicability of the remaining provisions.
- Jurisdiction and Applicable Law
This agreement will be governed in all its points by the laws in force in the Republic of Peru. Any controversy derived from this agreement, its existence, validity, interpretation, scope or compliance, will be submitted to the competent courts of the city of Lima, Peru.
- Product Availability
The availability of the Products offered through the WEBSITE may vary depending on customer demand. Despite the fact that the COMPANY updates the stock periodically, the product requested by the client could be out of stock at that moment. In such a case, the COMPANY will communicate with the User via e-mail or telephone to inform him of the impossibility of fulfilling the request.